This Privacy Policy explains how Vertex Medical Labs collects, uses, protects, and retains information when you visit this website or submit an intake participation request.
Effective date: February 04, 2026
We collect information you choose to provide through forms on this site. This typically includes your name, email address, mobile number, and any details you include in your message or request.
We use the information submitted to (a) process and manage your intake participation request, (b) communicate with you about next steps, and (c) operate and improve this website. We do not use your information for unrelated purposes.
If you provide a mobile number and consent to SMS, we will use it according to the consent you selected. Consent options on this site are limited to: general account notifications and optional marketing messaging. The exact consent language appears where you opt in.
You can opt out by replying STOP to any message. Message and data rates may apply.
We may use trusted service providers to host this website, store submissions, or support communications (for example, infrastructure, analytics, or messaging platforms). These providers are permitted to use information only as needed to perform services for us and are expected to protect it.
This website may use cookies or similar technologies to support basic functionality, measure site performance, and help us understand which pages are most useful. You can adjust your browser settings to limit or block cookies, but some features may not function as intended.
We retain information only as long as reasonably necessary to handle your request, comply with legal obligations, resolve disputes, and maintain records of consent and communications. Retention periods vary depending on the type of information and context.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
You may request access to, correction of, or deletion of information you submitted by contacting us at support@vertexmedlabs.com. We may need to verify your identity before processing certain requests.
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Questions about this policy can be directed to:
Vertex Medical Labs
424 S 56th Street #100, Phoenix, AZ 85034
602-905-3508
support@vertexmedlabs.com
424 S 56th Street #100, Phoenix, AZ 85034
602-905-3508
support@vertexmedlabs.com